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Terms & Conditions

 

Please read our Terms and Conditions carefully, by using this website and/or placing an order you agree to abide by these terms and conditions.

 

Terms of Sale


By placing an order you are entering into an agreement to purchase an item and are subject to the following terms and conditions.

 

When placing an order you must ensure that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. We reserve the right to refuse an order.

 

Dispatch and Delivery

 

All furniture items are available for delivery to any address in mainland England & Wales. For delivery to Scotland & Ireland, please contact us for a quote.


We use a trusted family run Antique furniture courier for deliveries. All drivers are uniformed and carry identification. All furniture will be wrapped and strapped down for safe transport and is insured during transit.

Once an order has been placed, you will be contacted directly by the courier company who will advise you as to the date and time of delivery. Please let us know your contact number when placing your order.

 

If you choose to arrange shipping of your purchase, please contact us direct to arrange.

 

Other items

 

All other items are shipped within 3 business days. All items will be sent using the tracked and signed service. Please allow up to three weeks for international shipping during busy times.

 

Shipping Costs

 

Shipping costs are listed for each item. If you destination is not listed please contact us for a shipping quote.

 

Returns

If your purchase is returned to us it is the buyer’s responsibility to pay for all of the postage costs to have the item/s resent.  We will provide a full refund once any item is received back and it is in the same condition in which it was sent.

 

We make every effort to provide you with accurate descriptions of products and condition.


We value your business and customer satisfaction is very important to us. We have full confidence in all of our products but if for any reason you are not happy with your purchase please contact us.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Ian Green, am the data controller of your personal information. If you have any questions or concerns, you may contact me at scinteriorsuk [!at] gmail.com. Alternately, you may mail me at:

Ian Green
1 Fairmead Close,
Nottingham,
NG3 3EQ, UNITED KINGDOM

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